Refund

Refund Policy

Use this guide from Stanley1913 to review returns, exchanges, and refunds. This page applies specifically to stanleyridge.shop.

exceptions at Stanley1913
Stanley1913 publishes this exceptions guidance for customers using stanleyridge.shop. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

How Stanley1913 handles support
Stanley1913 publishes this support guidance for customers using stanleyridge.shop. For return or exchange assistance, contact support@stanleyridge.shop or 870-318-1288.

What Stanley1913 customers should know about refund timing
The following refund timing guidance applies to the Stanley1913 storefront at stanleyridge.shop. After the returned item reaches us and is inspected, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

How Stanley1913 handles order problems
Stanley1913 publishes this order problems guidance for customers using stanleyridge.shop. When an item is delivered damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

How Stanley1913 handles eligibility
For purchases made through stanleyridge.shop, Stanley1913 applies the following guidance on eligibility. Customers receive a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

Details from Stanley1913 on condition of returns
For Stanley1913 customers at stanleyridge.shop, this section explains condition of returns. The returned item should be packed safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

What Stanley1913 customers should know about starting a request
For purchases made through stanleyridge.shop, Stanley1913 applies the following guidance on starting a request. When requesting a return or exchange, contact us at support@stanleyridge.shop before sending the item. Once the request is approved, Stanley1913 will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

Merchant Information
Business name: Stanley1913
Brand name: Stanley1913
Email: support@stanleyridge.shop
Phone: 870-318-1288
Physical address: 89 Fowler St, Beacon, New York, 12508, United States